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Cancellation & Return Policy

Last updated: August 6, 2025

Quick Summary

SpendLite is a digital product that runs offline in your browser. There's nothing physical to return. "Cancellation" means deactivating your licence and removing the app from your device. Need to cancel? Email us within 7 days for a full refund.

Company Details

SpendLite
Ahmedadbad, Gujarat, India
Email: hello@spendlite.in
Phone: +91 99138 70186 (Mon-Fri, 10 am-6 pm IST)

Understanding Digital Product Cancellation

What "Cancellation" Means for SpendLite

Since SpendLite is software that runs entirely in your browser, cancellation involves:

  • Licence deactivation — We revoke your licence key
  • Access removal — The app stops working after deactivation
  • Refund processing — Your payment is reversed (if within 7 days)
  • Data handling — You decide what happens to your local data

What We DON'T Mean by "Return"

Unlike physical products, you can't "ship back" software. There's no:

  • Box to return or shipping labels needed
  • Restocking fees or return shipping costs
  • Waiting for us to "receive" the product back
  • Quality checks or condition requirements

How to Cancel Your SpendLite Licence

Step 1: Backup Your Data (Optional)

Before cancelling, you might want to:

  • Click "Download Backup" in SpendLite to save your data
  • Export any reports or charts you've created
  • Take screenshots of insights you want to keep

Remember: Your data lives only on your device. Once you clear your browser data, it's gone forever unless you've backed it up.

Step 2: Request Cancellation

Send an email to hello@spendlite.in with:

  • Subject: "Cancellation Request - [Your Order ID]"
  • Your registered email address
  • Order ID from your purchase confirmation
  • Confirmation that you've backed up any data you need

Step 3: We Acknowledge Within 24 Hours

You'll receive confirmation including:

  • Your cancellation reference number
  • Refund eligibility status (within/outside 7-day window)
  • Next steps and timeline

Step 4: Processing (Within 3 Business Days)

We'll complete the following:

  • Deactivate your licence key in our system
  • Process refund via Razorpay (if eligible)
  • Send final confirmation email
  • Remove you from any mailing lists (unless you opt to stay)

Your Data After Cancellation

What Happens to Your Financial Data?

Nothing — because we never had it! Your bank statements and transaction data exist only in your browser. You control what happens:

  • Keep it: Data remains until you clear browser storage
  • Delete it: Clear your browser's site data for spendlite.in
  • Archive it: Use "Download Backup" before cancelling

How to Delete Local Data

Chrome/Edge:

  1. Settings → Privacy & Security → Site Settings
  2. View permissions and data stored across sites
  3. Search for "spendlite.in"
  4. Click "Delete data"

Firefox:

  1. Settings → Privacy & Security → Cookies and Site Data
  2. Manage Data
  3. Search for "spendlite.in"
  4. Remove Selected

Safari:

  1. Preferences → Privacy → Manage Website Data
  2. Search for "spendlite.in"
  3. Remove

Cancellation Without Refund

If you're outside the 7-day refund window but still want to cancel:

  • We'll deactivate your licence upon request
  • No refund will be processed
  • You keep lifetime access until you actively cancel
  • Consider keeping it — you've already paid, and updates are free!

Special Situations

Pre-Launch Cancellations

Ordered during early-access but want to cancel before September 1, 2025 launch?

  • Full refund guaranteed, no questions asked
  • The 7-day policy starts from actual delivery date, not purchase date
  • Changed your mind during the wait? That's perfectly fine!

Technical Inability to Use

If SpendLite doesn't work on your device/browser despite our requirements:

  • We'll work with you to find a solution first
  • If unsolvable, full refund regardless of time elapsed
  • We'll document the issue to help future customers

Bulk/Corporate Licences

For bulk purchases (5+ licences):

  • Individual licence cancellation available
  • Unused licences fully refundable within 30 days
  • Partial refunds calculated per unused licence

Frequently Asked Questions

Q: Can I pause instead of cancel?

A: Since SpendLite is a one-time purchase (not a subscription), there's nothing to pause. Keep it installed and use it whenever you want — no ongoing costs!

Q: What if I cancel by mistake?

A: Contact us immediately! If it's within 24 hours of cancellation, we can usually restore your licence without requiring a new purchase.

Q: Can someone else use my cancelled licence?

A: No, cancelled licences are permanently deactivated. But we offer licence transfers BEFORE cancellation if you'd prefer to gift it to someone.

Q: Do I need to uninstall anything?

A: SpendLite is a web app — nothing to uninstall! Just clear your browser data for spendlite.in if you want to remove all traces.

Q: Will you delete my purchase history?

A: We retain purchase records for 7 years per Indian tax law, but we delete all marketing preferences and remove you from promotional emails immediately.

After Cancellation

You Can Always Come Back

Changed your mind? You're always welcome to repurchase SpendLite. Former customers even get:

  • Priority support for any questions
  • First access to new features in beta
  • Special pricing on future SpendLite products

Feedback Welcome

If you're cancelling because SpendLite didn't meet your needs, we'd love to know why. Your feedback shapes our roadmap. No pressure — but if you have 2 minutes, please share your thoughts.

Contact Us

Need help with cancellation or have questions about the process?

Email:hello@spendlite.in
Phone:+91 99138 70186 (Mon-Fri, 10 am-6 pm IST)
Response time: Within 24 hours on business days
Urgent? Call us during business hours for immediate assistance

Remember: SpendLite is a lifetime purchase with no recurring fees. Before cancelling, consider that you already own it forever, with all future updates included. There's no cost to keeping it installed — it might come in handy later!